Refund policy

Return Policy

We want you to love your purchase! If you're not completely satisfied, we offer exchanges or store credit within 7 days of receiving your order.

  • Eligibility: Items must be unused, unopened, and in their original packaging.
  • Exclusions: Sale items are non-returnable.
  • Return Shipping: We cover return shipping costs.
  • How to Initiate a Return: Email us at hello@shopcavy.com with your order number and the reason for your return. We'll guide you through the process.